PRIVACY POLICY
INTRODUCTION
Last updated: 12/03/2026
At Steve Comely, we respect and value the privacy of our customers and visitors. Protecting your personal information and ensuring transparency in how your data is collected, processed, and stored is one of our priorities.
This Privacy Policy explains how Steve Comely collects, uses, stores, and protects personal information when you visit or interact with our website:
By accessing or using our website, purchasing our products, creating an account, or contacting us through our services, you acknowledge that you have read and understood the practices described in this Privacy Policy.
If you do not agree with any part of this policy, you should discontinue use of the website.
For any questions regarding this Privacy Policy or the handling of your personal information, you may contact us at:
1. INFORMATION WE COLLECT
When you interact with our website, we may collect different types of personal information depending on how you use our services.
Information you provide directly
We may collect information that you voluntarily provide when you:
• create an account
• place an order
• contact customer support
• subscribe to our newsletter
• participate in promotions or surveys
This information may include:
• full name
• billing and shipping address
• email address
• telephone number
• order and purchase history
• account login credentials
• communication preferences
Transaction and payment information
When you make a purchase on our website, payment transactions are processed by secure third-party payment providers.
Steve Comely does not store or process credit card numbers directly on its servers.
Payment processing may be handled by providers such as:
• PayPal
• Apple Pay
• other secure payment gateways
These providers handle payment data according to their own privacy and security policies.
Automatically collected information
When you visit our website, certain information may be collected automatically through cookies and similar technologies.
This may include:
• IP address
• device type and browser information
• operating system
• referring website
• pages visited
• time spent on pages
• interactions with website content
This information helps us understand how users interact with our website and allows us to improve functionality and performance.
2. HOW WE USE YOUR INFORMATION
The information collected may be used for various legitimate business purposes, including:
• processing and fulfilling orders
• verifying payment transactions
• providing customer support
• managing customer accounts
• sending order confirmations and shipping updates
• improving website performance and usability
• preventing fraud or unauthorized transactions
If you have opted to receive marketing communications, we may also use your information to send updates regarding:
• new products
• promotional offers
• special events
• brand news and announcements
You may opt out of marketing communications at any time.
3. LEGAL BASIS FOR PROCESSING (GDPR)
If you are located within the European Economic Area (EEA), we process personal information on the following legal bases:
• performance of a contract (for order fulfillment and account services)
• legitimate business interests (such as improving our services and preventing fraud)
• compliance with legal obligations
• your explicit consent (for marketing communications)
You may withdraw your consent at any time.
4. DATA RETENTION
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.
Typically, personal information related to purchases and transactions may be retained for:
• up to 3 years after your last interaction with our services
This retention period allows us to:
• comply with legal and financial regulations
• resolve disputes
• enforce agreements
After this period, personal information may be securely deleted or anonymized.
5. SHARING INFORMATION WITH THIRD PARTIES
Steve Comely may share limited personal information with trusted third-party service providers when necessary to operate our business.
These may include:
• payment processors
• shipping and logistics providers
• website hosting services
• analytics and marketing platforms
• fraud prevention services
These third parties are authorized to use your information only for the purposes necessary to perform services on our behalf and must comply with strict confidentiality and data protection obligations.
We do not sell or rent personal information to third parties.
6. INTERNATIONAL DATA TRANSFERS
In some cases, personal information may be processed or stored outside the country in which you reside.
When this occurs, Steve Comely ensures that appropriate safeguards are implemented to protect your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
7. DATA SECURITY
We implement appropriate technical and organizational security measures designed to protect personal information from:
• unauthorized access
• alteration
• disclosure
• destruction
Our website uses Secure Socket Layer (SSL) encryption to protect information transmitted between your browser and our servers.
However, no internet transmission or electronic storage method can be guaranteed to be completely secure. While we take reasonable precautions, we cannot guarantee absolute security.
8. YOUR PRIVACY RIGHTS
Depending on your jurisdiction, you may have certain rights regarding your personal data.
These rights may include:
• the right to access your personal information
• the right to request correction of inaccurate data
• the right to request deletion of personal data
• the right to restrict processing
• the right to object to certain uses of your data
• the right to data portability
To exercise any of these rights, please contact:
We may request verification of your identity before processing such requests.
9. COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies and similar technologies to improve the browsing experience and analyze website performance.
Cookies may be used to:
• remember user preferences
• maintain shopping cart sessions
• analyze website traffic
• deliver relevant marketing content
Users may disable cookies through their browser settings, although certain features of the website may not function properly if cookies are disabled.
For more details, please refer to our Cookies Policy.
10. THIRD-PARTY LINKS
Our website may contain links to third-party websites that are not controlled or operated by Steve Comely.
We are not responsible for the privacy practices or content of such websites.
Users are encouraged to review the privacy policies of any external websites they visit.
11. MINORS
Our website and services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors.
If we become aware that personal data from a minor has been collected without parental consent, we will take appropriate steps to delete such information.
12. POLICY UPDATES
Steve Comely reserves the right to update or modify this Privacy Policy at any time.
Any changes will be published on this page with the updated revision date.
Users are encouraged to review this policy periodically to remain informed about how their personal information is protected.
13. CONTACT INFORMATION
For any questions regarding this Privacy Policy or the processing of your personal information, please contact:
Steve Comely
Email: info@stevecomely.com